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One Secure Platform
for Compliant Airport
ID Centre Operations

Strengthen security, improve compliance
and reduce risk.

Trusted by Major Airports Worldwide

Glasgow airport
Edinburgh airport
Heathrow airport
london luton airport
Manchester airport group

Welcome to AirportGateway

AirportGateway replaces manual, fragmented ID processes with a structured, rules-driven digital system built specifically for regulated airport environments. Whether you manage a Greek portfolio of 14 airports or an island group in the Caribbean, everything is managed within one controlled system.

Airport ID Centres Operate under Constant Pressure

For airport ID Centres, the pressure is constant. Security, compliance and operational efficiency all need to be balanced in one of the world’s most tightly regulated environments. When processes remain manual or fragmented, teams face higher rejection rates, heavier audit preparation, longer queues and greater difficulty scaling without increasing staffing. The result is unnecessary risk, administrative burden and operational inefficiency.

Manual Workflows

Paper-based and ad hoc processes increase operational risk and create inconsistency across your ID Centre.

High Rejection Rates

Incomplete or inaccurate applications waste staff time, create backlogs and delay legitimate airside access.

Regulatory Change

Keeping pace with evolving requirements is difficult to implement consistently across all pass types.

Heavy Audit Burden

Audit preparation is time-consuming when evidence is scattered across systems, emails and spreadsheets.

Long Queues

Peak-time demand and visitor pass collections create operational bottlenecks for ID Centre teams.

Difficulty Scaling

Keeping pace with evolving requirements is difficult to implement consistently across all pass types.

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One Platform for Every Pass Type

AirportGateway is a secure, cloud-based platform that centralises and automates the entire Airport ID pass lifecycle - from application and vetting through approval, issuing and audit.

Airside and Landside ID Passes - digital submission, integrated vetting and controlled approval
Temporary Visitor and Contractor Passes - secure self-printed, fully auditable
Vehicle Permits - structured capture of safety and environmental data
Airport Driver Permits - managed within the same compliance framework
Sponsor and Authorised Signatory Management - structured onboarding and renewal workflows
Appointment Scheduling and Collection - eliminate backlogs and reduce unnecessary ID Centre visits
Government and Vetting Agency Integrations - automated checks built into the workflow

Built for Compliance and Control

AirportGateway is designed around regulation, not convenience. Structured workflows prevent non-compliant submissions before they enter the system.

Regulatory Alignment Built-In

Dynamic forms capture mandatory fields correctly first time, reducing errors and speeding up approvals. Regulatory updates are applied consistently across every workflow.

Full Audit Transparency

Every action is logged. Every change is recorded. Audit preparation becomes structured and efficient - no more scrambling for evidence across disconnected systems.

Compliant Data Management

Strict retention policies protect sensitive information while ensuring audit obligations are met. Sensitive data is handled within a controlled, secure environment throughout the lifecycle

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Our impact in numbers

Trusted by major airports

Our system is used by 27,000 users in 44 airports, including Heathrow, Gatwick, Edinburgh and many more. 

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More efficient processing

In the last 12 months, we processed 692,000 pass applications, including 129,000 full passes and 323,000 temporary passes. 

Smart Pass System

Our system is keeping airports safe globally. Every seven seconds, somewhere in the world, we scan a temporary pass or vehicle permit. 

ABM Book the meeting

Ready to streamline your application management?

Get in touch with us today 

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